lumbung koin Privacy Policy

This page describes what we collect when you use lumbung koin and how we keep that data protected. We at lumbung koin collect only the information necessary to verify your identity, process your payments, and comply with anti-money-laundering law. We do not sell your data to third parties, use it for marketing outside our platform, or share it without legal cause.

Our platform operates across football sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. Each activity generates transaction records tied to your account. We retain these records for the duration required by Indonesian financial regulations, then securely delete them. Your payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) connect to lumbung koin through encrypted channels; we store only your account identifiers, never full payment credentials.

Our servers may sit outside your jurisdiction. Data transfers across borders are encrypted. You are responsible for understanding your local data-protection laws and whether our practices comply with them.

What We Collect on lumbung koin

We collect your email address, chosen username, password hash (never your plaintext password), phone number, and a photo of your national ID or passport. This information is mandatory for account verification and compliance with Indonesian anti-money-laundering rules. We do not ask for unnecessary personal details — no age beyond verification, no employment history, no social media accounts.

When you deposit or withdraw, we record the payment method, amount, timestamp, and your originating account on that payment rail (e.g., your DANA account ID or your e-wallet virtual account number). We never store your full card details, full bank account numbers, or OTP codes. Payment processors (mobile banking, local payment, online payment, etc.) handle those sensitive elements; we store only our reference numbers.

Your account activity is recorded immutably: every wager placed on Liga 1 matches, every live-dealer hand, every slot spin. We store the timestamp, game type, stake amount, odds offered, and outcome. This transaction history is tied to your account and is visible to you in your Recently Played section and full statement.

Data We Do Not Collect on lumbung koin

We do not track your IP address for profiling, do not install cookies to follow your browsing outside lumbung koin, and do not collect your location data. We do not request your social media accounts, employment details, or family information. We do not build a marketing profile of you.

How We Use Your Data on lumbung koin

We use your email and phone to notify you of account events: verification completion, deposit settlement, withdrawal requests, and security alerts. We use your ID photo to verify you are who you claim to be — we compare it to your face during account setup and confirm it matches our records. This step prevents fraud and account takeover.

We use your transaction history to comply with anti-money-laundering rules. When you request a withdrawal, our compliance team reviews your account's recent activity to ensure patterns do not suggest money laundering, match fixing, or layered betting schemes. If a withdrawal triggers our compliance filters, we may hold it pending manual review — this protects both you and us.

We use your payment method records to reconcile your deposits and withdrawals. For example, if you deposit via e-wallet virtual account and later withdraw, we verify that your withdrawal amount does not exceed your mobile banking-funded balance. This ensures you cannot withdraw funds you did not deposit and prevents account abuse.

We do not use your data for marketing emails, targeted advertising, or third-party promotions. We do not analyze your betting patterns to push you toward higher stakes or specific games. We do not sell your information to data brokers, advertisers, or other platforms.

Third-Party Processors We Work With

Payment processors (local payment, online payment, e-wallet, mobile banking gateways, and bank partners) receive your payment information during deposit and withdrawal. These processors are bound by their own privacy policies and compliance obligations. We do not control how they retain or use your data beyond the specific transaction. You should review their privacy terms directly.

Our hosting provider stores our servers and database backups. Our email provider sends verification and notification emails. Our identity-verification service processes your ID photo to confirm you are real. All of these vendors sign data-processing agreements with lumbung koin, committing to use your data only as instructed and to maintain reasonable security standards.

Payment Processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment gateways, e-wallet, mobile banking, local payment, online payment. Handle your payment credentials; we store only transaction references.
Email Provider: Sends verification codes and account notifications on our behalf. Does not use your data for their own marketing.
Identity Verification Service: Processes your ID photo to confirm authenticity. Deletes the image after verification completes; retains no copy.
Hosting Provider: Hosts our servers and databases. Bound by data-processing agreement to limit access and maintain encryption.

Data Retention on lumbung koin

We retain your account information (email, phone, ID) for as long as your account is active plus seven years after closure. This duration complies with Indonesian financial regulation for anti-money-laundering record-keeping. Your transaction history is retained for the same period, then securely deleted using industry-standard erasure protocols.

If you request account deletion, we anonymize your personal details (replacing your name with a hash) but retain your transaction records in anonymized form for the required regulatory period. This ensures we can still audit our compliance records without being able to identify you.

Backups of our database may be stored for several additional months after data deletion (for disaster recovery purposes). These backups are encrypted, access-restricted, and deleted on a set schedule. We cannot retrieve individual user data from backups except during a confirmed system failure.

Your Rights Regarding Data on lumbung koin

You have the right to request a copy of all personal data we hold about you. Send an email to our support team requesting a data subject access request (DSAR); we will compile your information within 30 days. You have the right to correct inaccurate data — if your phone number or email is wrong, you can update it directly in your account settings or request correction through support.

You have the right to request deletion of your account. Upon request, we will anonymize your personal details and retain your transaction records in anonymized form only as required by law. You cannot retroactively delete individual transactions because our compliance records must remain immutable.

You do not have the right to withdraw from lumbung koin's use of your data for compliance purposes — this use is mandatory by law. If you do not consent to identity verification, payment record-keeping, and anti-money-laundering monitoring, you cannot maintain an account with us.

Cookies and Tracking on lumbung koin

Our lumbung koin website uses session cookies to keep you logged into your account. These cookies expire when you close your browser. We do not use persistent tracking cookies, do not install third-party cookies for analytics or advertising, and do not track your activity after you leave our domain.

We use basic analytics to understand which pages are most visited and where users encounter errors — this helps us improve our platform. This analytics data is aggregated (no individual tracking) and does not include your personal information or betting patterns.

Contact Us About Data and Policy Updates

If you have questions about how we handle your data, contact our support team through your account dashboard. For formal data access requests, send an email to our compliance address (provided in support documentation). We respond to all data requests within 30 days.

We may update this privacy policy to reflect legal changes or platform updates. Material changes will be notified via email to your registered address. Your continued use of lumbung koin after an update indicates acceptance of the new terms.

Our Security Commitments on lumbung koin

We encrypt all data in transit (using HTTPS/TLS) and at rest (using AES-256 encryption). Your password is hashed using industry-standard algorithms; we store only the hash, never your plaintext password. Payment information is handled by certified payment processors; we do not store card details or bank account numbers directly on our servers.

We conduct regular security audits and penetration testing to identify vulnerabilities. We maintain access controls — only authorized staff can access your personal data, and all access is logged. We have incident response procedures; if a breach occurs, we will notify affected users and relevant authorities as required by law.

We do not guarantee absolute security. No system is impenetrable. If you believe your lumbung koin account has been compromised, contact our support team immediately so we can assist with account recovery and investigation.

Your privacy is important to us. For complete terms governing your use of lumbung koin, see our TermsFor legal information about our company structure and regulatory framework, see our Legal noticeOur services are available only where local law permits.